At Chimney Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a quote
- Subscribe to our newsletter or mailing list
- Request information about our products or services
- Communicate with us via phone, email, or other channels
This information may include your name, email address, phone number, company name, address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our site
- Referring website addresses
- Geographic location (city/region level)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill your requests for products or services
- Send you information about our products, services, and promotions
- Improve our website, products, and services
- Analyze website usage and trends
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you
- Business Partners: Trusted partners who help us provide products or services you have requested
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website performance
- Provide relevant content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt-out of marketing communications
- The right to data portability
To exercise any of these rights, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: